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This short course provides you with the information you need to pass the Private Hire or Hackney Carriage Taxi Knowledge Assessment.

You will have a 2 and a half hour presentation about customer service, taxi laws and conditions and Highway Code.

You will need to have passed the Screening (English & Maths) test before you can sit the Knowledge test. If you have not passed the Screening test then you cannot sit the Knowledge test.

You will complete a test which has four sections. The first section is compulsory and you must get 100% to pass. The second part is customer service, the third part is taxi laws and conditions and the fourth part is Highway Code. You must get 8 out of 10 marks to pass each section.

Once you have enrolled, you will receive an information pack via email.

There is zero tolerance for cheating. If you’re caught cheating, you will be banned from taking the test again.

In the first instance please send a message to esol@boltoncc.ac.uk

You need to speak to one of our tutors before you can enrol on to this course therefore, please use the yellow 'apply' button to complete an application form.
Once we have your details we will send you a text with a link to book a telephone interview.
Please be aware that when a tutor calls you our number may appear as unknown/with-held/private.

If you fail, you can re-sit.

Other fees: £60.00
Courses fees are subject to change.

Assessment

All learners will complete an individual learning plan which will be discussed with their tutor throughout the course.

Helpline

The best way to contact us is via our Live Chat service available from any page of our website. We endeavour to staff this service from 9am – 7pm, Monday to Thursdays and until 4pm on Fridays (during term time).
ÁñÁ«ÊÓƵ works hard to ensure that the information provided is accurate.
All courses are offered subject to student numbers and the College reserves the right to amend, withdraw or amalgamate any of the courses, fees, services, locations or facilities described at any time.

Studying at College

The health and safety of our learners and staff is still very important to us and so there may continue to be an element of study outside of the classroom during the, academic year. The proportion of these hours will depend on the individual qualification(s) being undertaken. You must do the work set during these times or it will impact your progress on the course and therefore your achievement.

Equalities Statement

The College will treat all members of the community equally and will not favour any particular individual or group. English is our principal language but we will endeavour to provide information relating to this document in other formats and languages. If customers require this type of support they should contact the Recruitment & Relations Manager at customer.services@boltoncc.ac.uk

Safeguarding Statement

ÁñÁ«ÊÓƵ are committed to ensuring that learners have a right to feel safe wherever they learn, in the classroom or online. If you have any personal safety or other worries, for example, feeling bullied; being made to feel uncomfortable or experiencing an inappropriate situation when you are attending college, please speak to the tutor, a member of the Reception Team or contact the College Safeguarding Team on 01204 482180 or via safeguarding@boltoncc.ac.uk

Although every care has been taken to ensure that the information contained within this document is accurate, there may be changes to this programme and provision. We will endeavour to keep prospective and current students updated where appropriate and when the information becomes available.